Account Manager - Pensions
North London (Hybrid)
Account Manager – Workplace Pensions
North London | Hybrid (3 days office) | Full‑time | Permanent Competitive salary + excellent benefits + exam support
The Role
You’ll manage the full administration of Workplace Pension schemes, including:
Processing new joiners, leavers and retirees
Managing monthly pension schedules and provider uploads
Handling risk claims (death, health, disability)
Preparing scheme reports and annual reviews
Supporting advisers with client meetings and technical updates
Being the main point of contact for clients and providers
Ensuring compliance with Auto‑Enrolment and legislative changes
Providing high‑quality admin and client service across phone, email and meetings
What You’ll Bring
Experience in Workplace Pensions or corporate benefits administration
Strong organisational skills and attention to detail
Confident communicator with a proactive approach
Good technical understanding of pension schemes (or willingness to develop)
What’s on Offer
Competitive salary (DOE)
Hybrid working (3 days office)
Supportive, collaborative team
Full training + professional development + exam support
4% matched pension
Income Protection & Death‑in‑Service
Health Shield Cash Plan
EAP, Cycle to Work, employee discounts
Company activities, fruit/breakfast supplies, optional flu jab
Referral programme