Hotel Receptionist

Hotel Receptionist
£26,436
Outskirts of Ipswich
Driving licence essential due to location

A prestigious 2AA Rosette luxury hotel is looking for an experienced and friendly Hotel Receptionist to join its front-of-house team. This is a great opportunity to progress your career in a high-end yet relaxed environment, working across weddings, events, and daily guest services.

The Role:

You will ensure the smooth running of the front desk while delivering exceptional customer service.

Key duties:

• Managing check-in/check-out and guest enquiries

• Handling bookings and requests

• Maintaining high service standards

• Resolving issues professionally

• Supporting team operations and revenue targets

Requirements:

• Previous hotel reception experience

• Strong communication and organisation skills

• Reliable, proactive, and team-focused

• Good problem-solving ability

Hours:

• 40 hours per week

• Shifts: 8:30am–5pm or 11am–7pm

• 2 days off per week

Benefits:

• Straight shifts

• Meals on duty

• Career progression opportunities

This role offers an engaging environment where your interpersonal skills can truly shine. We value professionalism, organisation, and a warm approach to guest relations. If you are enthusiastic about hospitality and eager to contribute to our team, we encourage you to apply.