Operations Manager
Outskirts of Ipswich
Operations Manager – Luxury Hotel & Spa
Outskirts of Ipswich, Suffolk
£40,000 + Excellent Tips + Live-In Available
An exciting opportunity has arisen for an experienced Operations Manager to join a luxury Hotel & Spa near Ipswich.
Reporting to the General Manager, you will lead the Food & Beverage operation whilst supporting the wider hotel business, ensuring exceptional guest experiences and strong commercial performance.
Key Responsibilities:
Oversee the day-to-day Food & Beverage operation
Lead, train and develop a high-performing team
Maintain exceptional service standards and guest satisfaction
Manage budgets, stock control and labour costs
Support weddings, events and wider hotel operations
Ensure compliance with Health & Safety and food hygiene regulations
Work closely with the General Manager and Heads of Department
Experience & Skills Required:
Previous experience as an Operations Manager, Food & Beverage Manager or in a senior hotel management role
A minimum of 3 years' experience in operations management
At least 5 years' experience within hotel management
Previous experience within a luxury hotel, spa resort, fine dining or high-end hospitality environment is essential
Experience within a 4 Red Star, 5-star or award-winning property would be highly advantageous
Spa hotel experience is desirable
Strong leadership, communication and organisational skills
Commercially focused with a hands-on approach
Passionate about delivering exceptional guest experiences
A full UK driving licence and access to your own transport are essential due to the location
What We Offer:
£40,000 salary
Excellent tips
Live-in accommodation available
Company pension scheme
Employee discounts
Ongoing training and development
Career progression opportunities
Applicants must have the right to work in the UK. Unfortunately, sponsorship is not available for this position.